How the progress is calculated depends on the type of Key Result / KPI and how the Key Result was set up

Simple From / To 

Progress is measured between the Start Value, the latest value you have added, and the Target Value

Percent Complete / Milestone

Progress is updated manually using the Key Result menus

KPI based Key Results

There are 3 ways to set up the Key Result with a KPI

Latest Value - Progress is measured between the Start Value, the latest KPI value, and the Target Value

Averaged Over Period - Progress is measured between the Start Value, the Average of all KPI values in the period, and the Target Value 

Summed Over Period - Progress is the ratio of the Sum of all KPI values in period and the Target

Example 1

New MRR values are available up to Nov and there are 3 different Key Results for Q4

• Start Value $8k
• Oct $12k
• Nov $13k

Latest Value

• Increase New MRR to $15k in a month
• Progress is 71%
• $13k is 71% from $8k to the Target of $15k 

Average Over Period

• Increase New MRR to $15k in a month
• Progress is 64%
• $12.5k (average of $12k and $13k) is 64% from $8k to the Target of $15k 

Summed Over Period

• Achieve $40k New MRR in Q4
• Progress is 62%
• Current total for Q4 is $25k (Oct + Nov) which is 62% of the Target of $40k

Example 2 

Churn is a Percentage so cannot be summed, so there is only two Key Result for Q4

• Start Value 5.6%
• Oct 5.8%
• Nov 5.2%

Latest Value

• Reduce churn to 4%
• Progress is 25%
• 5.2% is 25%  from 5.6% and the start of the period and Target of 4%

Averaged Over Period

• Reduce churn to 4%
• Progress is 6%
• 5.5% is 6%  from 5.6% and the start of the period and Target of 4%